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About Us

Our Story

Established in 2017

We began our mission in 2017, as the NDIS first rolled out across Melbourne. From the start, we focused on inclusive, community-based support for people with disability, with particular care for those in the mental health sector. We started by delivering direct support services, eventually assisting up to 200 participants with everything from community access to daily living.

Over time we saw a real gap in housing. Many people were at risk of homelessness or stuck in hospital because there were not enough suitable, affordable homes. That is why we shifted to focus on Supported Independent Living (SIL), a shared model that lowers costs, protects independence, and keeps people connected to their community.

What makes us different

  • Thoughtfully Matched Homes & Communities

    We recruit high-quality staff and carefully match housemates who share similar lifestyles and interests, so each home feels like a genuine community.

  • Collaborative, Participant-Centred Care

    We do not try to be a one-stop shop. We work with developers, allied health, and other providers, and if we are not the right fit we help people find a provider who is.

participants and support workers sharing a warm moment in a welcoming home

No more endless browsing. We offer affordable SIL and SDA options designed around your needs.

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Registered NDIS Provider Since 2017

Providing high-quality disability support with experienced support workers, and care team committed to helping participants achieve their goals.

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Modern SIL & SDA Homes

Purpose-built SIL and SDA homes across Melbourne, designed to promote accessibility, safety, and everyday living.

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Homes Across Melbourne

With homes in Bundoora, Heidelberg, Ivanhoe and other Melbourne locations, we make it easier to find accommodation that suits your lifestyle and support needs.

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7 vacancies available now

Explore our available SIL and SDA vacancies and discover welcoming homes where you can live with confidence, comfort, and the right level of support.

Our Vision

Empowering Independence, Fostering Dignity: Our vision at Cosy Home Care is to be the trusted cornerstone of support for individuals with disabilities, where compassion, respect, and innovation come together to create a warm and welcoming environment that enables every individual to thrive in the comfort and security of their own home.

Our Mission

At Cosy Home Care, our mission is to provide exceptional, person-centred home care services to individuals with disabilities. We are committed to enhancing their quality of life by delivering compassionate and professional care that promotes independence, fosters community inclusion, and upholds the highest standards of dignity and respect. We strive to be the trusted partner in their journey towards a fulfilling, comfortable, and empowered life at home.

Our Values

Show Up. Cosy Home Care shows up for you and each other to ensure that you experience optimal outcomes, making it possible for you to thrive and live your best life. We are committed to showing up for those we serve, consistently and unwaveringly, so that they can trust and depend on us for support and care.

Thriving together. The employees and clients at Cosy Home Care are supported by a Community of Care, ensuring that the well-being of all members is the number one priority.

Everybody matters. We work hard to make sure that the relationships and quality of care at Cosy home Care are consistent across all clients and team members because everybody matters. We achieve this by taking processes and compliance seriously.

supportive care scene illustrating values of dignity and independence

Why Choose Us

Registered NDIS Provider

Trusted Care, Delivered with Confidence

As a registered NDIS provider, we work in accordance with applicable NDIS Practice Standards and maintain strong systems for quality, safety and compliance.

Supporting Lives Since 2017

Experience You Can Rely On

For years, Cosy Home Care has been helping individuals with disabilities live more independently and achieve their goals. Our proven experience enables us to provide consistent, high-quality support tailored to the evolving needs of participants and their families.

Personalised Support That Puts You First

Your Goals, Your Journey

We understand that every participant is unique. That's why we create individualised support plans that reflect your personal goals, preferences, and aspirations, empowering you to make choices and live life on your own terms.

Experienced Professionals Who Care

Compassion Backed by Expertise

We provide high-quality disability support through experienced support workers and a dedicated care team committed to helping participants achieve their goals.

Quality Accommodation & Independent Living

Safe, Comfortable, and Accessible Homes

We provide modern SDA and SIL accommodation designed to support independence, comfort, and wellbeing. Our homes offer participants the opportunity to live in a supportive environment while maintaining choice, control, and dignity.

Empowering Independence & Community Inclusion

Helping You Thrive Every Day

We support participants to build life skills, increase confidence, and actively engage with their communities. Through meaningful social connections, skill development, and community participation, we help individuals lead fulfilling and empowered lives.

Refer a Participant to Cosy Home Care

Getting Started is Simple. Here is how to refer:

Step1

Gather Required Information

Collect the participant's essential details before reaching out:

  • Full name, date of birth, and contact information
  • NDIS number and current plan management style (Self, Plan, or Agency managed)
  • Specific support needs (e.g., SIL, SDA, community participation, or hospital to home discharge)
Step2

Choose Your Contact Method

Select one of the three options to initiate the referral:

Step3

We Get to Know the Participant

We take the time to understand accommodation requirements, support needs, NDIS funding, personal goals and preferences, and what truly matters to the participant and their support network.

Step4

Explore Support Options for the Participant

We'll discuss the Cosy Home Care services that may be suitable for the participant needs and confirm whether we can provide the support you're looking for.

Step5

Agree on Supports for the Participant

If we're the right fit, we'll work with you, the family, and the participant to establish their supports, including the agreed services, schedule, pricing and service agreement

Step6

Support Started

Once everything is in place, the participant will meet their support team and services can begin. We'll continue working with you to ensure supports remain aligned with their needs and goals

Ready to Get Started?

Whether you're looking for support for yourself, a family member, or someone you work with, our team is available to discuss your requirements and explain the services Cosy Home Care can provide.

Meet the Team

A caring, multidisciplinary team, aligned on values and focused on outcomes.

Trusted care since 2017

Empowering Independence Starts Here